The user responds with “hello”, a greeting that indicates they are still in the opening pattern. The bot recognizes the greeting and matches it with a “hello”. This greeting/greeting pair shifts the interaction towards a relational mode. The user and the bot are getting to know each other. The bot again offers to help (“Any questions?”) and the user does a news check (“What’s new?”). The bot again recognises this is an opening subpattern and responds with an answer to the news check, indicating what is new for the bot. The bot uses the news check as an opportunity to introduce a new capability, and offers it to the user. The user is up for it. At this point, the opening pattern is complete, and the conversation moves on to a Providing Recommendations pattern, specifically providing a restaurant recommendation.