OpenDialog Patterns
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A Pattern Library for Conversation
The Pattern Library
Openings (Inge updated this)
Authentication
Information Collection
Providing Recommendations
Extended Telling
Repair (Inge WIP)
Transfer
Components
Example Dialog
Using in OpenDialog
Additional Information
Closing
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Additional Information
Resources and Links
Academic literature
Hybrid Service Recovery: Design for Seamless Inquiry Handovers between Conversational Agents and Human Service Agents
A Role-Selected Sharing Network for Joint Machine-Human Chatting Handoff and Service Satisfaction Analysis
Web resources, blogs
Why ‘containment rate’ is NOT the best way to measure your chatbot or voicebot
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Using in OpenDialog
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Closing
Last modified
1yr ago